Full course description
This talk will define diversity, equity, and inclusion as it relates to participants and programming for OLLI-UM's goal to become a more inclusive organization.
Alfreda Rooks, MPA is the Director of Community Health Services (CHS) for Michigan Medicine at the University of Michigan. She works to advance and identify creative solutions to address the health and social needs of the communities where Michigan Medicine resides. CHS programs are designed to improve health outcomes and equity of care that address the social determinants of health (SDOH). Alfreda has expertise in program development, design, evaluation, and implementation, and a long history of deep-rooted community engagement. Her experience includes an extensive background in training, guiding and mentoring teams and building collaboration at all levels. In addition, she is a trainer on topics such as leadership development, change management, process improvement, culturally appropriate communication skills, the intersections between culture, health, and social determinants of health (SDOH), implicit bias and entering and exiting community. She holds a master's degree in Public Administration (Health Care Administration). She is on a mission to empower all people to be active participants in their health and well-being.